Jnibet Privacy Policy – Personal Data Protection for Malaysian Players

01 Introduction

Jnibet ("we", "Platform") is committed to protecting the privacy of our users. This Privacy Policy explains in detail how we collect, use, disclose, store, and protect your personal information when you use the jnibet platform, including the website and all related services.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of the Terms and Conditions governing use of the jnibet platform. "Personal information" refers to any information that can be used to identify you, directly or indirectly, as an individual.

By registering a jnibet account, using our services, or browsing our website, you confirm that you have read and understood this Privacy Policy and agree to the practices described herein.

02 Types of Personal Data We Collect

Jnibet collects the personal data necessary to provide safe, compliant, and quality services. Below is a summary of the types of data we collect and their primary purposes:

03 How We Collect Your Personal Data

Personal data is collected through several channels, depending on how you interact with the jnibet platform:

3.1 Information You Provide Directly

• New account registration form — name, email, date of birth, and password.
• Identity verification process (KYC) — copies of identification documents and proof of address.
• Feedback or complaints submitted to the customer support team.
• Bank account or digital wallet information during the deposit or withdrawal process.
• Preferences and settings you have changed in your account.

3.2 Information Collected Automatically

• Server logs that record IP addresses, dates, times, and pages visited.
• Device data such as phone model, operating system, and web browser version.
• Session cookies that store your login information and platform preferences.
• Game data includes betting history and win/loss records.

04 Purpose of Using Your Personal Data

Jnibet uses your personal data for the following purposes, all within the limits permitted by Malaysia's PDPA:

4.1 Service Provision

• Creating and managing your user account.
• Processing deposits, withdrawals, and other financial transactions.
• Providing access to all games and services within the jnibet platform.
• Contacting you regarding account activity, transactions, and service changes.

4.2 Security and Compliance

• Conducting identity verification (KYC) processes to prevent fraud and money laundering.
• Monitoring platform activity to detect any unauthorised access attempts.
• Complying with reporting requirements to relevant authorities in accordance with the law.
• Enforcing the platform's Terms and Conditions.

4.3 Responsible Gaming

• Monitoring gameplay patterns to identify signs of problem gambling.
• Managing betting limits, cool-off periods, and self-exclusion options as requested.
• Reaching out to players who show concerning gameplay patterns.

4.4 Service Improvement

Jnibet uses non-identifiable analytics data to understand platform usage patterns, identify areas for improvement, and develop new features that meet the needs of Malaysian players.

05 Data Sharing and Disclosure

Jnibet does not sell, rent, or trade your personal data. However, in certain limited situations, we may need to share some of your information with the following parties:

5.1 Third-Party Service Providers

Jnibet works with carefully selected service providers to support platform operations, including payment service providers, gaming software providers, and cloud service providers. All such providers are bound by strict confidentiality agreements and may only use your data for specified purposes.

5.2 Legal Requirements

We may disclose your personal data to government authorities or law enforcement bodies if required to do so by law, court order, or in the course of preventing fraud and financial crime.

5.3 Business Transfer

In the event of any merger, acquisition, or transfer of jnibet's business assets, user data may be transferred as part of those business assets. Users will be notified via their registered email should such changes occur.

06 The Security of Your Personal Data

Jnibet continuously invests in security infrastructure to ensure your personal data is always protected. Key security measures we employ include:

• 256-bit SSL Encryption: All communications between your device and jnibet's servers are secured with the highest level of encryption available.
• Secure Password Storage: Your password is stored in an irreversible hashed format. jnibet staff do not have access to your original password.
• Internal Access Controls: Only staff who require access to specific data are permitted to do so, based on the principle of least privilege.
• 24/7 Threat Monitoring: An automated monitoring system continuously watches for any unauthorised access attempts or suspicious activity on our platform.
• Regular Security Audits: The jnibet platform undergoes regular security audits by independent third parties to ensure compliance with the latest industry standards.
• Data Backup: Your data is regularly backed up to a secure, separate location to ensure service continuity.

07 Cookies and Tracking Technologies

Jnibet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

7.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
• Functional Cookies: Storing your preferences such as language and display settings to improve usability.
• Analytics Cookies: Helping us understand how users interact with our platform for improvement purposes. This data is collected in aggregate and does not identify individuals.
• Performance Cookies: Optimising page load speed and the overall platform experience.

7.2 Managing Cookies

You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of the jnibet platform and your gaming experience.

08 Data Storage and Deletion

Jnibet retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, subject to applicable legal requirements.

8.1 Standard Retention Period

• Active Account Data: Retained for the duration your account is active and for 7 years after account closure, for audit and legal compliance purposes.
• Transaction Data: Financial and transaction records are retained for 7 years in accordance with Malaysian financial regulatory requirements.
• KYC Data: Identity verification documents are retained for the period required by applicable anti-money laundering laws.
• Technical Logs: Access logs and technical data are retained for 90 days for security and troubleshooting purposes.

8.2 Data Deletion

Once the retention period expires or upon a valid request from a user (subject to legal requirements), jnibet will securely delete or destroy your personal data using methods that ensure the data cannot be recovered.

09 Your Rights Regarding Personal Data

As a jnibet user, you have certain rights regarding your personal data under Malaysia's PDPA. Here are those rights and how to exercise them:

10 Children's Privacy

The jnibet platform is strictly limited to users aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

If you believe a minor has provided their personal data to jnibet, please contact us immediately. We will take steps to verify the matter and delete the relevant data promptly upon confirmation.

Parents and guardians are encouraged to monitor their children's online activity and ensure they do not access websites or platforms intended for adults.

11 Changes to This Privacy Policy

Jnibet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform updates. The latest version will always be displayed on the website with a clear update date.

For changes deemed material — meaning changes that significantly affect your rights or the way we process your data — we will provide reasonable notice via your registered email or through a prominent notice on the platform before the changes take effect.

Continued use of the jnibet platform after changes take effect constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed.

12 Contact Us for Privacy Enquiries

If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us via:

• Live Chat: Available 24/7 directly within the jnibet platform — the fastest way to get a response.
• Privacy Email: [email protected] — please state "Privacy Enquiry" as the email subject for faster processing.
• Help Centre: Browse the FAQ us for answers to frequently asked questions about privacy.

All privacy-related enquiries are handled by our dedicated team, and we are committed to responding within 3 business days for email enquiries.